TOTECUE HELP HUB
A clear answer.
A useful next step.
Start with setup, find a guide for today’s work, or get an answer to a common question.
Try one order from start to finish
A friendly practice session, what to look for and how to share feedback.
First test session START HEREGet your first tote ready
Start with bins, labels, worker access and a test order.
Setup EVERYDAY WORKFollow an order through the workflow
Pair a tote, pick visually and verify the package.
Picking & packing SETUP DETAILSPrepare your space and your team
Print labels that scan clearly and enroll worker devices.
Labels & devices FOLLOW-UPHandle the work that needs a closer look
Find held work and understand the return follow-up.
Issues & returns QUICK ANSWERSGet a straightforward answer
Equipment, access, Shopify and product availability.
FAQ DAILY WORKKnow which order to work on next
Aging orders, packing targets and Express shipping priorities.
Order priorities VERIFICATIONChoose the checks that fit each package
Packing photos, quantity and value rules, and shipping-label matching.
Quality checks LOAN TRACKINGKeep track of products out on loan
Marketing loans, due dates, outstanding items and partial returns.
Product loans RECORDED ACTIVITYUnderstand your packing numbers
Completed work, elapsed stage times and where orders wait.
Analytics CONTACTTalk to the people building it
Ask about the pilot or get help with a workflow.
SupportNo matching guides. Try another word or contact support.
These guides live here, outside ToteCue. Bookmark a page and return to it as instructions are updated. These guides focus on using ToteCue: team setup, everyday work and clear next steps. ToteCue is in early testing with practice orders; access is arranged by invitation.